[Resolved]  Eureka Forbes — failed delivery

Address:848504

I, Kailash Das ordered an Aquaguard enhance RO+UV through eureka Forbes website and pay Rs.19499/- through net banking on 14th October 2018.The product delivery date is 22 Oct 2018 but the product is not delivered yet to me. Due to this I call so many times to Ur customer care executive and Courier service executive but I am not getting my product yet.
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Dec 13, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2018
Eureka Forbes Customer Care's response
Dear Kailash,

I'll surely help you with this. Please share your registered contact number/customer ID here. I'll have my service team get in touch with you at the earliest.

Regards,
Priya
Verified Support
Nov 06, 2018
Eureka Forbes Customer Care's response
Dear Kailash,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya
Verified Support
Nov 12, 2018
Eureka Forbes Customer Care's response
Dear Kailash,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya
Complaint comments 

Comments

Your company persons Not receive any message or Telephone must I may be raised at Cnsumer court AMC from[protected] to 15.6.2019)
Eureka Forbes Customer Care's response, Nov 4, 2018
Verified Support
Dear Madan,

I would like to understand your concern better. Please send in your registered contact number/customer ID & I’ll have my team get in touch with you for a detailed feedback.

Regards,
Anita
Eureka Forbes Customer Care's response, Nov 6, 2018
Verified Support
Dear Madan,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita
Eureka Forbes Customer Care's response, Nov 12, 2018
Verified Support
Dear Madan,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita

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