Eureka Forbes — Fake AMC

Address:Bangalore

I got a call saying from Eureka Forbes saying AMC service is due and AMC is expiring, person came and changed filters and renewed the AMC by collecting 9.5k for next two years. This happened in sep 21st 2023.

Now today got again call from Eureka saying AMC is due and we informed it was done last month and listening to this, he said it might be fraud, please check the receipt. When we checked we realized it's something AqUAGuard fresh pro.

My complaint is that how did that fake Eureka employee knows our contact along with our purifier and AMC details? Does Eureka is leaking our info to others? When they knew about these on going scams aren't they taking any steps to educate their customers like how banks keep sending sms saying don't share OTP, why Eureka is not introducing OTP or two step verification process????
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