[Resolved]  Eureka Forbes — False claims & faulty product seller

Address:Kolkata, West Bengal, 700082

I had taken a magna in may 2015. Just after the installation the machine started problem i kept on complaning & they sent an executive after 2 days every month (Nearly) i kept on saying this is a faulty machine but it went to deaf ears.
In may 2016 they took the amc chq of rs 5000/ — aprox after that the machine went dead for last 45 days its dead & everyday i speak with them them assure to resolve in 2 working days which never happens. I have the recordings.
I have been a customer with eureka forbes for last 12 years (With other products) they have turned into deceiver.
I dont want to be with such a value less false commiter company. I demand my full price & amc to be refunded & take back the dead machine.
Last complain no 88381311.
I would suggest all to avoid buying this company product they are only eager in sales not in service
Was this information helpful?
No (0)
Yes (0)
Sep 23, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
Eureka Forbes Customer Care's response
Dear Customer,

We have received feedback from our service team that your issue has been resolved.

Regards,
Eureka Forbes Team
Complaint comments 

Comments

worst service provider
Hi Biswarup,

Thank you for getting this to our notice. We have escalated your concern to our service team at Kolkata and we assure you that they will be contacting you soon to address your concern with regards to product.

Regards,
Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7763
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information