[Resolved] Eureka Forbes — False claims & faulty product seller | |||
I had taken a magna in may 2015. Just after the installation the machine started problem i kept on complaning & they sent an executive after 2 days every month (Nearly) i kept on saying this is a faulty machine but it went to deaf ears. In may 2016 they took the amc chq of rs 5000/ — aprox after that the machine went dead for last 45 days its dead & everyday i speak with them them assure to resolve in 2 working days which never happens. I have the recordings. I have been a customer with eureka forbes for last 12 years (With other products) they have turned into deceiver. I dont want to be with such a value less false commiter company. I demand my full price & amc to be refunded & take back the dead machine. Last complain no 88381311. I would suggest all to avoid buying this company product they are only eager in sales not in service Was this information helpful? | |||
Sep 23, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 23, 2016 Eureka Forbes Customer Care's response Dear Customer, We have received feedback from our service team that your issue has been resolved. Regards, Eureka Forbes Team | |||
2 Comments | |||
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worst service provider
Reply
Hi Biswarup,
Thank you for getting this to our notice. We have escalated your concern to our service team at Kolkata and we assure you that they will be contacting you soon to address your concern with regards to product.
Regards,
Eureka Forbes Team
Thank you for getting this to our notice. We have escalated your concern to our service team at Kolkata and we assure you that they will be contacting you soon to address your concern with regards to product.
Regards,
Eureka Forbes Team
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