[Resolved]  Eureka Forbes — false promise on assured gift on purchase of ec I clean vacuum cleaner

Address:

Kolkata, West Bengal

Respected sir, i have purchased one vacuum cleaner model no. Euro clean-1 vacuum cleaner (Sr. No.[protected]) from one distributor of eureka forbes of the following address:
Ground floor, 37 narendra nagar, near l-9 bus stop, dunlop, kolkata - 700056 and tax invoice no.[protected] invoice date:[protected] and sales order no.[protected] sales order date no.[protected].
One mr. Sumit nandi (Sales employee of code[protected] and mobile no. [protected]) called me several times with a reference of mr. Debasish saha (Mob. No.[protected]) of eureka forbes water filter dept. And visited my home to sell euroclean vacuum cleaner with some promise of assured gift from the company/distributor and first-time service demo of the equipment. He came with mr. Kartick (Mob. No.[protected]) and collected cheque of rs. 10690/- (Ch. No.000008, dtd.[protected] on[protected] and assured that the gift (One wristwatch and one demo euroclean bag to keep the equipment with the accessories in that bag) will be delivered within 24 hours. I. E., withing[protected]. But he never returned with the assured gift items as well as not came here to show the first time after-sales service demo and though he had been contacted several times in his mobile no, but he never received my phone call and nor even contacted me.
Thus i feel cheated with false promise and mutual trust to have a healthy consumer-service relationship and being a law enforcement official servicing for the society for 24x7 hours got shocked. Therefore request for your kind intervention to bring the justice for me, regards subhendu chakraborty