[Resolved]  Eureka Forbes — Fault promises and

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	www.eurekaforbes.com

I have ordered for a eureka forbes dr. Aquagurad magna uv+ro purifier for rs.17490/- from www.eurekaforbes.com site on 29 april 2016.
Product idle in home since then and getting calls to provide feedback on installation.
I had chat with customer care on site and provided installation request id 95310195, where there is no reply since then.
I got a call from hyderabad eureka forbes that engineer would attend the job immediately, but actually these guys called me ask how was the installation done again. To their surprise it isn't yet done. So i raised a request again and made repeated calls, this is my job since 2 days. This is leading to mental agony seriously.

Later i have placed a return of product request since a 30 day guaranty with out questions is promised, since this done through online i got a request id again, but no one is picking up the product, which brought a me serious doubt whether these guys return my money.

So after suggestions from social forums when i posted my concern, i got this suggestion to file consumer complain against these cheaters.

As such when we have live chat on website, there is option to send over chat to mentioned email, but we will never receive, this is again a big fraud to hide the facts.