[Resolved]  Eureka Forbes — Faulty Water Purifier

I had purchased Eureka Fobes Enhance purifier, since the day I have bought the purifier, the water container is not sealed properly and very time dust, dead flyies float on the stored water. The service executive told b to buy a rubber gasket at additional cost which would be fixed over the container and will seal the container. I bought the same but the issue still persists. I tried calling the local office of Eureka Fobes in Panjim, Goa but was attended. Also the call Centre hasn't been help full. I do not know whom to contact for a replacement. As the water out of the purifier is affecting the health of my family. Request help to get the issue sorted on priority. Omkar Kulkarni [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Comments

Dear Omkar.here, we are sorry to hear about your experience and regret the inconvenience caused to you.

We request you to give us another chance to serve you.

We have made a note of your concern details, our executive will get in touch with you at the earliest and resolve this issue on priority.

We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues.

Regards,

Eureka Forbes Team

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