[Resolved]  Eureka Forbes — Fed up of ro related issue vide complaint no. 88351132

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

Dear eureka management,
Greetings!!!
I have bought one ro aqua sure experts from eureka forbes on dt[protected] & now again i am facing a problem related to taste of water.
The product was faulty from day 1 as i have got the same serviced 3-4 times bcoz of several reasons. If you want you can check my past record complaints as well, where always some engineer sanjeev sharma visited my site & after some procedural changes they resolve my complaint.
I always ask him if the product was faulty then please replace it otherwise after warranty period i will be sufferer, then also he simply ignore my request.
Now after so many times the problem arise on my ro once again on dated[protected]. Due to which the water quality of society had badly impact my ro as per the engineer sanjeev sharma’s comments & it need urgent replacement of filter + membrane & when i ask him to replace both he simply deny to replace the membrane under warranty & refused very badly. Whereas i had a word with some of his senior sh. Yogesh, he is also refused to replaced the membrane under warranty.
Mr. Yogesh have very misbehaved with me & when i asked him to please gave me in writing that the same will not be replaced under warranty he misbehaved with me for long & asked me to contact some ms. Meenakshi, whereas i have denied to call to any of the representative & thought that the matter to be bring in your knowledge for speedy resolution.
If the same will not be replaced & my problem will not be addressed in a proper way, then please return your faulty ro & return my money back so that i can buy water bottles from the market & will not use any ro in future.
I don’t believe that like eureka forbes such a big company having no business ethics & i am deprived from your organization as well.
The detail of product bought has been annexed for your reference & necessary action in order to send some field staff for it's servicing.
In case of any query please call me on my contact no. [protected], [protected]
Address: flat no. 702, tower 8, lotus panache, sector 110, noida (U. P)-201304