[Resolved]  Eureka Forbes — Filter of the purifier

Address:Thane, Maharashtra, 401208

One month ago I complained about the filter of the purifier, I got the number of the guy named DURGESH TIWARI, he came after 2 days, he said that the filter of the purifier needs to be replaced and he said he will complain about it and took all the details, then after 10 days we called him again and he said he is not in town now and gave the number of some other guy named PRAVIN PANDEY, I called him and he said your complaint will be attended within next 2 days. I waited for 10 days and called him again then he behaved so rude, and said no one can do anything if you complain about me. I request you to plz attend my complain as soon as possible and take strict action against them.
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Feb 15, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2017
Eureka Forbes Customer Care's response
Dear Prasad,

This shouldn't have happened. Please help me with your registered contact number/customer ID so that my team can connect with you soon for further assistance.

Regards,
Priya
Verified Support
Jan 13, 2017
Eureka Forbes Customer Care's response
Dear Prasad,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Verified Support
Jan 15, 2017
Eureka Forbes Customer Care's response
Dear Prasad, As I haven't received your contact details I am unable to address your concern. Do let me know incase you need any other help.

Regards,
Priya
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