[Resolved] Eureka Forbes — For not servicing my ro

ritarana

from Mumbai, Maharashtra

Address:	226002
Website:	[email protected]

Sir this is to bring to ur kind notice that i had lodged a complaint of dr. Aquaguard ro on 25th of october. Getting no response lodged a complaint with their customer care cell at bombay thru email. They assured that someone would attend today but no one even bothered to even call up. Since three days we are nor able to have water from our ro. The company have signed an annual contract with us but this is the way eureka forbes is treating its customers. Never had such a bad experience. I would like to forward my complaintwith this company so that quick action is undertaken. My customer id with eureka forbes is [protected].

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Jan 4, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2016

Eureka Forbes Customer Care's response Hi Rita, I am concerned to hear this and have escalated your issue to my service team at Lucknow. Be assured they'll address the same at the earliest.

Regards,
Leena

Verified Support

Dec 01, 2016

Eureka Forbes Customer Care's response Hi Rita, I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Leena