[Resolved] Eureka Forbes — For unresolving my complaint | |
I bought a aquaguard on 26.05.15 at Burdwan and was installed on 27.05.15. 1st I logged a complaint, 81764375 for discontinuous flowing of reject water. Technician resolved the problem creating another problem. I logged a complaint, 81787904 on 30.05.15. But no technician has come to resolve the Problem. Again I logged another complaint, 81824469 on 01.06.15 as emergency basis for the same. Complaint was on flow rate of reject water. In manual it is written that it should be 400ml/min, but flow rate of my aquaguard is 200ml/min. After instalation it was ok. To resolve the 1st problem technician created this problem. Repeatedly I called to customer care. They only did escalate my conlpaint. But till now problem is unresolved. Plz take the necessary action and send good technician. Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your complaint number; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team