Eureka Forbes — Fraud people sent on calling service center

Address:	Pune, Maharashtra, 411014
Website:	www.aquaguard.in

We called Eureka Forbes for getting our Aquaguard RO serviced. They send some people who were not from Eureka Forbes. They told us that now Aquaguard has outsourced this to franchise members. They replaced the membrane and filters and sold us an AMC for 4000 rupees. The water has not been tasting normal since then. We also notice black substance inside the RO water container. We have been having stomach ailments. On calling Eureka Forbes again they asked whether the service was done by Eureka Forbes person. We dont understand how these fraud people got our reference. We had called up Eureka Forbes service center. So obviously someone from their company passed on the complaint to these fraud people who not only cheated us with 4000 rupees but also caused threat to our health. We get water supplied by water tankers. And if the RO is not functioning we dont know what kind of dirty water we have been drinking. Eureka Forbes needs to put a strict check on so many people roaming around selling their products forcefully to people and cheating them with their money.