[Resolved] Eureka Forbes — Fraud service contract | |||||
I have called customer care number around 10 times from September 5th till date but I haven't received any response. I have completed one year of my service contract till date and no one has come from Eureka for servicing even I was expecting on completion first year you will be replacing my purifier filters but no one came so far from Eureka. so I called customer care number nearly about 10 time still Eureka executive gave me same answer "our technician will call you on the same day" but no one called so far. Every time I ask for senior person each time they told me no one is available following are my complaint id's. [protected] Sep. 2015) 92956596 93084521 83914592 83994681 This is really unprofessional behavior from such a renowned company who is claiming to be one of the best in water purifier section.Eureka haven't met even single promise which is listed in service contract. I have paid around Rs. 8170 thousand which I feel waste of money and I am feeling I have been dealing with fraud people and company. The representative which came for service contract also suggested don't use this product instead use his local product and this was my big mistake that I took Eureka product. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Nov 12, 2015 Eureka Forbes Customer Care's response Hello Madhukar, We have received feedback from our service team that your issue has been resolved. Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com. Regards, Eureka Forbes Team | |||||
 4 Comments | |||||
Comments
Hello Friend,
Even the same situation for me. We are wasting our time no one will come for sevice. Instead we should raise cosumer complaint again them i wil wait for another week also. or else i will show them how important the customer is to them.
Regards,
Kathir.
Even the same situation for me. We are wasting our time no one will come for sevice. Instead we should raise cosumer complaint again them i wil wait for another week also. or else i will show them how important the customer is to them.
Regards,
Kathir.
Dear Friends,
Never buy Eureka Forbs products. They never attend complaints in time. Their data base of customers is not secure. By the time they attend the complaint any unauthorised person attends pretending to be from Eureka Forbes (Who is dressed in their uniform and has printed stationery of the company). Collects cash towards maintenance contracts, gives acknowledgements and company cannot to any thing about the same.
Better to avoid products of EUREKA FORBS. There are may other good companies now available in Indian market.
Regards,
Sunita
Never buy Eureka Forbs products. They never attend complaints in time. Their data base of customers is not secure. By the time they attend the complaint any unauthorised person attends pretending to be from Eureka Forbes (Who is dressed in their uniform and has printed stationery of the company). Collects cash towards maintenance contracts, gives acknowledgements and company cannot to any thing about the same.
Better to avoid products of EUREKA FORBS. There are may other good companies now available in Indian market.
Regards,
Sunita
Professional criminals and their technical team is always using duplicate filters for the products under AMC... These duplicate filters are working for few weeks and it wont after that... You have to pay once again for the new set of filters.
Eureka Forbes Customer Care's response, Dec 19, 2018
Verified Support
Dear Rajaramesh,
Kindly send in your registered contact number/customer ID here. I'll surely have someone from my team get in touch with you for further help.
Regards,
Priya
Kindly send in your registered contact number/customer ID here. I'll surely have someone from my team get in touch with you for further help.
Regards,
Priya
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team.