Eureka Forbes — Fraud service technicians giving fake bill of amc

Address:560062

Aquaguard technician came home for service and did service. He collected Rs. 7699 for AMC for 2 years in cash and given duplicate bill copy. Eureka Forbes claiming it's not their bill and no service technician is coming now for service. The technician who did this fraud activity is from the company only. Otherwise he would not have had customer details like phone number, name address etc. The surprising factor is that company is not bothered to do any investigation on the complaint even though it was informed to them the very next day of the incident. This company has recruited staffs involved in cheating customers and it is supporting them. Technicians are misbehaving on phone. Nobody is coming for service for last 2 months. This is the horrible experience I had after purchasing Aquaguard Enhanced RO by paying even more than 16000 rupees. Gipson Ph:[protected]
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Eureka Forbes customer support has been notified about the posted complaint.
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Hi Gipson,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team.
Hi Gipson,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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