[Resolved] Eureka Forbes — free first services has not done after two services request raised for dr. aquaguard magna water purifier | |||||
The free service request raised under ref [protected] on 15-jul-17 for the water purifier product dr. Aquaguard magna in free service warranty period has been closed by service technician on 18-jul-17 without attending and completing the service request. I have booked another service request by calling through their services booking phone no.[protected] under ref [protected] on 18-07-17 and the same has been closed by them on 19-07-17. I have gain booked another service request by calling through their services booking phone no.[protected] on 20-jul-17 under ref [protected] on 20-jul-17 and still not they have not yet send their technician to attend the free service request raised by me. My customer id is [protected]. Was this information helpful? | |||||
Aug 21, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jul 20, 2017 Eureka Forbes Customer Care's response Dear Vijayakumar, I've forwarded your concern along with your details to my team at Chennai. They will get in touch with you at the earliest to do the needful. Regards, Anita Verified Support Jul 21, 2017 Eureka Forbes Customer Care's response Dear Vijayakumar, I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening! Regards, Anita | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Pathetic company in giving service please be aware .
Contract no 26663091.
Kindly send in your registered contact number and customer ID. I shall have a concerned representative from my team connect with you for further help.
Regards,
Shiraz