[Resolved]  Eureka Forbes — frequency of change in candles

Address:500083

Bought aquaguard ro+uv an year back for 17000 rs. For last couple of weeks have been getting calls from customer care for change in amc, which costs me rs 4800/- and this would cover change in candles. But when i asked if this payment or service required to be done every year, then customer card responded with a yes.

This looks like an absolute cheating because these things are never told during the purchase of the item.

This complaint has to be filed in consumer court as well;
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May 14, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2018
Eureka Forbes Customer Care's response
Dear Venkata,

Kindly share your registered contact number/customer ID here. I'll have my team soon connect with you to address your concern.

Regards,
Anita
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