Eureka Forbes — Frequent breakdown of water purifier | |||
I am writing to let you know that I had purchased a product, i.e Aquaguard magna RO of your company on dated 01/06/2015.But I am very sorry to inform you that after my purchase I have been continuously facing the problem of breakdown repeatedly only within a span of 6 months.Firstly your repair executive told us to install the additional IRON GUARD giving excuses that your water supply having higher TDS & after that you will not going to face same problem.Unfortunately problem still occuring repeatedly & your repair executive had no clues but giving unbelievable reasons such that your roof tank should be made higher. In this short span he already visited my place atleast 8-10 times. I am just thinking what will going to happen when my warranty period will be ended. So I am requesting you to take up the matter very seriously & doing the needful.I don't think I will never recommend such product to anybody. Pls.do look into the matter urgently. Was this information helpful? | |||
|
Eureka Forbes customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
We regret the inconvenience caused to you. Request you to share your contact details/ complaint no/ customer ID to help us resolve your issue at the earliest.
Regards,
Eureka Forbes Team