[Resolved] Eureka Forbes — genius aquaguard installation

Abbasshk

from Bhusawal, Maharashtra

Address:

l, Pune, Maharashtra, 411048

I bought the water filter on 8th June. I have been opening tickets for installation. one engineer called me to fix and appointment and promised me to come next day. Next day he did not show up I tried calling him but no answer. I opened another call finally another engineer showed up without the pressure gauge which he promised. Then he promised me to come next day for installation or pressure gauage. Today I called him again but no answer. I can't even escalate the call on the aqua guard website as the ticket number are no longer valid. He did not even fill the warranty card. I am not sure what to do.

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Jul 19, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2019

Eureka Forbes Customer Care's response Dear Abbas,

I will surely help you with your concern. Kindly share your registered contact number/customer ID here, so that I can have my team get in touch with you.

Regards,
Priya