Eureka Forbes — Genus model

Address:Chennai, Tamil Nadu, 6030202

Dear sir,

As mr c selvam ganapthi of m/s rkp enterprises on behalf of eureka forbes taken my genus model on 28 of nov-2015 last year which is at time coming under warranty, but till date they are not give back my water filter, as many time i called mr prabhu who is manger of this firm every day i called from jan-2016 he is daily telling that i will bring today at 4 pm my aged father and mother daily waiting for up to 4 pm with out sleep as he is coming on 4 pm, and also i lodged complaint in through phone line[protected] . But no use, so if it is not come in this week iam going for consumer court.

Thanking you
Paneer selvam
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Eureka Forbes customer support has been notified about the posted complaint.
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Hi Selvam,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team.
Sir,

Thanks for the response, I received the my Genus Model water filter after repair.

With Regards

V Paneer Selvam

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