[Resolved]  Eureka Forbes — Gift not received for purchase of classic filter

Address:Dharwad, Karnataka, 580030
Website:www.eurekaforbes.com

Hi,

I have purchased the aqua-guard classic unit for 11K, and your representative promised guaranteed gifts if i purchase that and he took 100 Rs dd amount also to make sure we get the gifts. So far after purchase we called around 4-5 times to mahanthesh and he always says this week it will come but nothing is happening. so if there is no such kind of thing i want to return the unit, let me know what is the procedure for the same. This is kind of careless service and promise to customers, if possible share the contact number to whom i can speak regarding this. i want this to be fixed as soon as possible.

my customer id
[protected]

sales representative
Mahanthesh Kenchanaikar
+91-[protected]
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Apr 30, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2017
Eureka Forbes Customer Care's response
Dear Customer,

I've forwarded your concern to my team at Hubli. Be assured they'll get in touch with you at the earliest.

Regards,
Anita
Complaint comments 

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My vacuum cleaner switch off button is out of order. Please do the needful to repair the same. I seside at new prof. Colony, AAU, Jorhat. I don't know where to go for its repairing. Please suggest
Eureka Forbes Customer Care's response, Mar 29, 2017
Verified Support
Dear Bhabesh,

Please share your registered contact number/customer ID so that my team can connect with you at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Mar 31, 2017
Verified Support
Dear Bhabesh,

I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Apr 3, 2017
Verified Support
Dear Bhabesh,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya

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