[Resolved]  Eureka Forbes — Green RO water Purifier

Address:Bangalore, Karnataka

Customer ID- [protected] Euraka Forbes Markerting Sale man Mr. Devaraju from Magadi main road, Bangalore. came and explained to take (Green RO)and told it will treat for both RO & UV. Complaint 1: This Green R O Purifier has not shield from top (gap on all the sides in top) fly's, mosquitoes & dust is entering to the purifier. therefore we given complaint & shown them to change the purifier. but they not changed the instrument even after calling them multiple times. Complaint No. 2: As Mr. Sales Man told that will treat for both RO & UV. But few days before we came to know that this model will treat only R O. We once again called the sales man but not giving satisfactory replay. Sir My request is to kindly change the product as per given promise by the sale person. We only want pure water treated both RO & UV without any Fly's, Mosquitoes and Dust. We hope our complaint will be seen and responded to us positively. Thanking You, Mana Builders & Developers (Y. Srinivasa Reddy) Customer ID - [protected] Date:[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Dear [protected]@97, we are sorry to hear about the experience and deeply regret the inconvenience caused to you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We request you to give us another chance to serve you with the best we have.
Please provide us with your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
Thanking You for your response.

Just I want to know that when your executive will come and change our Green RO and place the purifier as per our requirement as we told earlier.

Thanking You,

Customer ID- [protected]
Ph - [protected]

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