Eureka Forbes — Has Eureka Forbes become Spammers/Swindlers? No sign of delivery/installation after 2 weeks of booking | |||
I booked Eureka forbes aquaguard magna online by paying rs 17490 on 26th April. I was assured that though usual delivery takes a week, ill get it even before that since i made a specific request for urgent delivery. But now its almost 2 weeks and everyday i call the customer care @[protected] i get the same response that it will be delivered within 7 days and that they will check the status and call me back in 2 hours. But no one calls back. Nowadays i can even track a product costing rs100 ordered online, but here after giving close to 20k ive no idea if and when ill get the product and whats the status of myorder. When i wanted to submit a complaint i was shocked to see so many similar complaints. Im seriously doubting of eureka forbes/aquaguard has changed to spamming or swinding to make quick money. Im not even bothered about the delay if there is some genuine reason or atleast they are transparent enough to say whats the actual status. Eureka Forbes, please take immediate action to solve my complaint. Customer Id [protected] Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
still no response. im following up with your call center almost on daily basis. Its more than 3 weeks and still nothing.
I cannot track my product and still dont have a idea if ill get the product that i had paid for.
I cannot track my product and still dont have a idea if ill get the product that i had paid for.
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team