[Resolved] Eureka Forbes — Haven't received my refund amount even after 8 months! | |||
I had purchased the magna hd ro in from eureka forbes sales person deepan raj (Emp. No: 9056433) on 31/11/2015 but my online payment failed at the site. So the sales person took a advance of rs.1000/- under invoice no:[protected] and he supplied me with a new machine the next day and promised of returning the amount after getting the new machine which will be delivered. He came and collected the unit but till date he hasn't returned it. I have had multiple visit to the sales office located in burkit road, t. Nagar, chennai to get my refund and have also complained to his manager govindarajan but to date i haven't received any response and asking me to go to account team to settle wherein the account team asks to go to sales as it's dealt by sales team. The service i have received is pathetic and i have made numerous calls/visit to track this and i have spent more than the refund amount in my visits and calls now. Such pathetic service!! I would like to have my refund along with interest and make sure sales is not doing unfair & unethical trade in this regard. Was this information helpful? | |||
Sep 15, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 09, 2016 Eureka Forbes Customer Care's response Hi,
Thank you for writing to us. Please share with us your contact number and customer id so that we can get in touch with you to address your concern.
Regards,
Eureka Forbes Team
| |||
Add a Comment | |||
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Post your Comment