[Resolved] Eureka Forbes — Having amc. No one turned up to attend registered service complaint

kaushik29

from Bengaluru, Karnataka

Address:	560068
Website:	www.eurekaforbes.com/Product/Escalate-Your-Service-Request

I have register a service on 14th nov, 2016. Even after 7 days no one turned up to attend the problem. Raised it to 1st and 2nd escalation level as well. No one turned up still. My complain number is [protected]

To compete in this competitive world and beat foreign companies india companies should value their consumer and stick to sla. Doesn't matter how small the customer is. Each and every customers if respected they can think of exist in market.

Due to complacent nature and neglecting customer many big giants also disappear from the market.

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Dec 24, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

Eureka Forbes Customer Care's response Hi kaushik,

I have noted your concern and I have forwarded your details to my service team at Bangalore. Be assured they will resolve your issue at the earliest.

Regards,
Priya

Verified Support

Nov 23, 2016

Eureka Forbes Customer Care's response Hi kaushik,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya

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Comments

Varuna Singh Rautela

from Mumbai, Maharashtra

We were approached by Mr. Pratik Singhania, Marketing Manager of Eureka Forbes in June 2016.

Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]

Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.

Cheapest people and company that I have seen in my life.

Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP

If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.