Comments
The service engineer came today and fixed the issue. Thanks for your quick action
I also want to comment on the service response.
Its very pathetic service. I also booked complaint on 2nd July, but there was no response.
I again booked complaint on 9th July and also called the Customer Care. He assured the there will be a visit on same day.
But there was no response again.
Then I got a call from Eureka Forbes on 11th July and they were saying that one Engineer visited my place 4 days before.
But I want to make it clear that there was no visit.
I talked several time with the persons from Eureka Forbes.
We found Carbon particles in the water coming out of the RO which was installed in March 2014.
But still these people are not serious about this issue.
I talked to Consumer Forum and going to take legal action on this case if I do not get any positive action from Eureka Forbes.
Amit Singh
Rohini, Delhi
Its very pathetic service. I also booked complaint on 2nd July, but there was no response.
I again booked complaint on 9th July and also called the Customer Care. He assured the there will be a visit on same day.
But there was no response again.
Then I got a call from Eureka Forbes on 11th July and they were saying that one Engineer visited my place 4 days before.
But I want to make it clear that there was no visit.
I talked several time with the persons from Eureka Forbes.
We found Carbon particles in the water coming out of the RO which was installed in March 2014.
But still these people are not serious about this issue.
I talked to Consumer Forum and going to take legal action on this case if I do not get any positive action from Eureka Forbes.
Amit Singh
Rohini, Delhi
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61%
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7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Regards,
Eureka Forbes Team