[Resolved]  Eureka Forbes — I want amc money back or extend the amc for 2 year without any further delay poor service r5

Address:560099

Hi team,

I am still waiting for response, dose this complain reach to top management

As i said i want the 2 year extension of amc as i lost my 2 year paid amc, with out getting proper service and part replacement, in time, every time eureka forbes support team takes very long time to address the issue, after we do n number of followup and raising complain consumer forum we get response

Note:lots of new technical played with our unit and which caused not working as it should be working to work, if your team does not have part available then amc contract are made with customer.

Team every time i am getting info that my complain are escalated and eureka forbes will address soon my request demand.

But i think they never care of customer and doing same thing again by not responding to customer

Note still my unit not fully working condition

I want this to reach top management in eureka forbe
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May 11, 2017
Complaint marked as Resolved 
Verified Support
Aug 11, 2016
Eureka Forbes Customer Care's response
Hi Suriyas,

We have received feedback from our service team that your issue has been resolved. Do let us know if we may be of any further assistance.

Regards,
Eureka Forbes Team
Aug 16, 2016
Updated by Suriyas_25
No issue still open, and no one contacted me yet, how they confirming issue has been resolved

can you please escalate to higher management on this..

looks they never improve customer service .
until it reach to management.

Thanks
Suriya
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