[Resolved] Eureka Forbes — I'm complaining about eureka not responding to my reinstallation request.

Merwin Sujay

from Gudivada, Andhra Pradesh

Address:	560045
Website:	www.eurekaforbes.com

This is regarding the SR [protected] which i have raised on may 2nd 2017 after 6 days I'm still waiting for any kind of response of eureka side. From my side I have made atleast a dozen calls and each time I get a promise that it will be done today surely sir. Very poor customer care service, for booking I had to wait for 1 month now for reinstallation I'm not sure how long should I wait.

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Jun 12, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 07, 2017

Eureka Forbes Customer Care's response Dear Merwin,

I have shared your request to my team at Bangalore. They will contact you soon to re-install your product.

Regards,
Anita

Verified Support

May 12, 2017

Eureka Forbes Customer Care's response Dear Merwin,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice day!

Regards,
Anita