[Resolved]  Eureka Forbes — inadequate response from customer care

Address:East Godavari, Andhra Pradesh, 533005

Sir,

I have 3 year amc contract for my water purifier.
Immediately after taking amc, i got transferred to kakinada.

I requested for change of address multiple times, not done.
After repeated follow up for 3 months, guy came to install. But address change not done.

Multiple follow up done. No proper response.

Without any service already one year is past.
I am requesting them to come and replace the candles and change my address.

My complaint no. [protected] & [protected]
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Sep 30, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2017
Eureka Forbes Customer Care's response
Dear Moorthy,

I have forwarded your issue to my team in Kakinada. They will get in touch with you shortly.

Regards,
Priya
Verified Support
Aug 22, 2017
Eureka Forbes Customer Care's response
Dear Moorthy,

I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Priya
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