[Resolved] Eureka Forbes — Installation delayed by 8 days | |||||
I have purchased aquaguard crystall plus and register complaint for installation on 3rd july. From 3rd onwards calling customer care daily for followup but every time they are saying "your product will be installed today". Now i realised their service is pathetic. If in city like gurgaon your service is so poor then what will be standard of your service in rular area. This is the second eurekaforbes product of my house, but nowonwards i will never purchase any product of eurekaforbes and will suggest all my friends and known persons to never buy their product. If you can install the product today otherwise i will call any local technician and get it installed. I can't wait further. Regards, Sunil Ph no:[protected] Was this information helpful? | |||||
Aug 23, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jul 10, 2017 Eureka Forbes Customer Care's response Dear Sunil, I've escalated your concern to my team at Gurgaon. They'll connect with you soon to complete the installation of your product. Regards, Priya Verified Support Jul 11, 2017 Eureka Forbes Customer Care's response Dear Sunil, I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening! Regards, Priya | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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You are not alone. I am facing the similar problem. I bought via Offline sales.
I don't know whom to contact to escalate the issue. I got the product on 19th June.
After delay of installation, I am calling for returning but nobody is responding properly.
I have talked multiple staff but just getting new number or I will call you after 20 mint etc.
Here is the number:
Manager: [protected]
Das: [protected]
Other people
[protected]
[protected]