Eureka Forbes — Installation didn't happen and no communication even after 1 week

Address:Chennai, Tamil Nadu

Hi,
I ordered transaction id is [protected], Authorization Code is
552863Customer ID is [protected] through online and payment made on that day itself but
Installation didnt happen yet and no communication even after 1 week time.
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Eureka Forbes customer support has been notified about the posted complaint.
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Comments

Dear baskar_1709, we are sorry to hear about your experiences and regret the inconvenience caused to you.
We request you to give us another chance to serve you.
Please allow us to have this checked, we will look into this matter and make sure that your Water Purifier is re installed at the earliest.
In order to solve your issue and prevent this problem from occurring again, we require your cooperation
We have made a note of your concern details, our executive will fix an appointment at your convenience and resolve the issue at the earliest.
We deeply value your relationship with Eureka Forbes and wish to serve you with the best we have.

Regards,
Eureka Forbes Team

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