[Resolved]  Eureka Forbes — installation not done after purchasing water purifier

I have raised the installation request on 13 Feb 2019. As per their policy it will be installed in 48 hours. But they have not responded to the request. They keep on telling that they will install it in priority but seems that the priority is so less for providing post sales service of installation. They are justforwarding the request.
After putting the matter on twitter they gave me call back and to my surprize the Technitian was asking for installation or else it will take more time for installation. I guess they have the habit of making money like this. The customer care team is not trained to handle the service request. If they cannot provide the service, it’s better they should stop selling their product in the market. They are just another company of fraud.

Please look into the matter
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Feb 16, 2019
Complaint marked as Resolved 
After putting on twitter they have responded and resolved the issue.
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2019
Eureka Forbes Customer Care's response
Dear Pratul,

I am glad to know that your concern has been resolved. Do get back to me if you need any assistance in future.

Regards,
Priya
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