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Eureka Forbes

[Resolved]  Eureka Forbes — Installation not done

Address:Bangalore, Karnataka, 560059
Website:www.eurekaforbes.com

Hi Eureka Forbes Team,

I have been requesting for a reinstallation since one week as I moved to another house. Request No [protected]. I am on an year contract and during its renewal, you guys call me 10 times in a day and when it comes to reinstallation, you are lease bothered about it. Everyday, your customer care says the technician will visit today but never happened so far. Why do you follow such an unfair practice ?

I would like to return my RO back to you and go for someone else ( like Kent ). Please let me know how and where do I need to surrender and bid a good bye to you guys. You are such an unprofessional team.

Nagesh
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May 7, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2017
Eureka Forbes Customer Care's response Dear Nagesh,

I've forwarded your request to my team at Bangalore. Be assured they will soon contact you to reinstall your product.

Regards,
Anita
Verified Support
Apr 05, 2017
Eureka Forbes Customer Care's response Dear Nagesh,

I've been updated by my team that your concern has been addressed. Thank you for your support.

Regards,
Anita
Complaint comments 
2 Comments

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Eureka Forbes Customer Care's response, Apr 5, 2017
Verified Support
Dear Prageesudha,

Please elaborate your concern along with your registered contact number/customer ID and I'll have my team get in touch with you at the earliest.

Regards,
Anita
Eureka Forbes Customer Care's response, Apr 10, 2017
Verified Support
Dear Prageesudha,

I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.

Regards,
Anita
Eureka Forbes Customer Care's response, Apr 12, 2017
Verified Support
Dear Prageesudha,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Anita
Water purifier not filling the water.
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    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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