[Resolved]  Eureka Forbes — Installation of new acquasure smart uv

I bought this product on 19 aug. 2016 and registered installation request [reg no.96520230] on the same day.till today 2 sep 2016 my installation is still pending.i have complained almost 10 times but no action was taken.subsequent complaint nos are96609151 and96690993. if you cant provide service you better stop selling your products.i have incurred additional cost of rs 2000 in buying water from the market.
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Oct 13, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2016
Eureka Forbes Customer Care's response
Hi Banita,

We regret the trouble caused. We have made a note of your details and have shared it with our installation team at Delhi and they will connect with you soon.

Regards,
Anu
Complaint comments 

Comments

Problem of water leakage from to system
There times in 6 month
Not able to solve the problem
I am praveen sawarkar, purchase aqua sure. However not done any free servicing by company in last 15 month. Request you to give 2 free servicing.i already raise complaint at customers care but not taken care. This is very shame full to company like you.Also not taking care of customers. Look forward the earliest resolution.
The company marketing his product with many facility regarding service and other facility.I purchase online his product on 31.12.2015 but after 3 to 4 request of service no any service provided by them.My first request is on 23.07.2016 vied request no-[protected].Please advise me to return the product.

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