[Resolved] Eureka Forbes — installation & paper works for air purifier dr. aeroguard scpr 300
Manikuthi Apartments, B5, Moore Avenue, Kolkata, West Bengal, India
DeDebarya Banerjee on Dec 4, 2019
One mr shibaprosad ganguly (M: [protected]) representing your company came to sell me the above product. I paid him in 4 cheques, one already encashed. The product was delivered to me on saturday 30th nov 2019. He was informed by me. Since then he failed to visit me to give me papers like warranty card & not done installation. The machine is still lying idle with my family not being able to use it in the winter pollution. I have called up a complaint cell but they were not helpfull.
Complaint marked as Resolved Jan 7, 2020
[Dec 04, 2019] Eureka Forbes customer support has been notified about the posted complaint.
Verified SupportEureka Forbes Customer Care's response, Dec 04, 2019
I do understand your concern. Please share your registered contact number/customer ID here. I'll definitely have my service team get in touch with you soon to complete the installation of your product.
Verified SupportEureka Forbes Customer Care's response, Dec 05, 2019
I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.
Verified SupportEureka Forbes Customer Care's response, Dec 06, 2019
As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!
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