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Eureka Forbes

[Resolved]  Eureka Forbes — Installation pending from may 17th 2017

Address:518380

I purchased aqua guard water purifier enhance ro+ uv+ tds on may 17th 2017 from the de first day itself i am calling customer care people daily for installation while at every time they register fresh complaint and confirm that today by 3 pm the technician will visit u r home but for past 20 days no one came worst experience i am facing for first time installation u r bringing head ache complaint reg no [protected] plz solve the issue immediately otherwuse i compliant to ombudsman against the aqua guard company i spoke to sumathi, swaghi, poornima, vikky, saravanan and many other people but useless to call customer care plz take up issue immediately on high priority to avoid customer inconvenience
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Jul 14, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2017
Eureka Forbes Customer Care's response Dear Customer,

I have shared your request with my team. Be assured they will connect with you soon to install your product.

Regards,
Anita
Verified Support
Jun 07, 2017
Eureka Forbes Customer Care's response Dear Customer,

My team tried calling you but could not get through. Please give an alternate number & your address details, as it will help them connect with you.

Regards,
Anita
Verified Support
Jun 12, 2017
Eureka Forbes Customer Care's response Dear Customer,

I am still awaiting your details. Please help me with the same as it will help me resolve your issue at the earliest.

Regards,
Anita
Complaint comments 
1 Comment

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Comments

We had purchased euraka Forbes water purifier and after six month leaking start we call to service center so many time after that we call to area manager but still no response
Reply
Eureka Forbes Customer Care's response, Jun 5, 2017
Verified Support
Dear Meera,

Kindly send in your customer ID and contact number. I'll have my team connect with you to service your product.

Regards,
Piyush
Eureka Forbes Customer Care's response, Jun 8, 2017
Verified Support
Dear Meera,

I am still awaiting your details. Please help me with the same as it will help me resolve your issue at the earliest.

Regards,
Piyush
Eureka Forbes Customer Care's response, Jun 14, 2017
Verified Support
Dear Meera,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Piyush

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    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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