[Resolved] Eureka Forbes — installation request for maxima aquasure water purifier

Sethumadhavan T.K

from Kollam, Kerala

Address:

T K Sethumadhavan Madhavam B7 Infra Hillock Ph I Parijatham Road South Kalamassery 682 033., Ernakulam, Kerala, 682033

I called Customer Care on 31st May 2019 and requested for Installation of my Maxima Aquasure water Purifier which was shifted from Mysore. The request no is [protected]. Thrice complaint was registered for not attending the request. Till today, nobody has turned up from your office or called me for the installation. The equipment is still lying uninstalled.

While in Mysore, the request used to be attended within 24 hrs. But here, in Ernakukam, nobody attends.

I need to get the purifier installed immediately. Matter is URGENT.

My address:
T K Sethumadhavan
Madhavam
B7 Infra Hillock Ph I
Parijatham Road (Opp. Metro Pillar 340}
South Kalamassery
682033.

Was this information helpful?

No (0)

Yes (0)

Jul 22, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2019

Eureka Forbes Customer Care's response Dear Sethumadhavan,

I've shared your concern along with your details with my team in Kerala. Be assured, they’ll connect with you as soon as possible to address the same.

Regards,
Priya