[Resolved] Eureka Forbes — invisipure water purifier

Advocate Office

from Bengaluru, Karnataka

Address:

560010

This company has committed a fraud. I have taken two year maintenance contract by paying rs 8050/-. But not once their service person visited my place. Water puy completely stopped functioning. I raised service request no.[protected]. I was assured immediate response and technician support. No body arrived. I have called the service centre for four times and escalated the issue as well, no action is taken. I believe only option now is to taken them to consumer forum

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Dec 19, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2019

Eureka Forbes Customer Care's response Dear Customer,

I'll definitely look into this and assist you with the same. I've shared your details with my service team in Bengaluru and they’ll connect with you soon to service your product.

Regards,
Anita

Verified Support

Nov 13, 2019

Eureka Forbes Customer Care's response Dear Customer,

Basis the feedback from my team, I understand that your concern has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Anita