[Resolved] Eureka Forbes — Irresponsible behaviour against re installation

Mathuraju

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I had requested for re installation and service as i shifted my house to Marthahalli. Since then, I have personally followed the matter more than 10 times till date, but customer care executives are daily making excuses and request for one day to solve my problem. They always say that my problem shall be resolved within a day. Technician called and told me that he is not in charge for that area and he has given another number. I called to that number but he also said that he is not in charge for that area. Service request# 91240423.

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2021

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Related Eureka Forbes reviews

View all 7760 Eureka Forbes Reviews

Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear Mathuraju,

We are sorry to hear about your experience and regret the inconvenience caused to you.
We request you to give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team