Eureka Forbes — Lackadaisical attitude of service centre
C
Col Gaurav Mishra
from Pune, Maharashtra
Apr 5, 2022
I bought this RO purifier in Alwar ( Rajasthan) on 7 Dec 2019, the service was good in Alwar but because of the nature of my job i moved to Pune. I put a request for the reinstallation of my RO purifier but no one turned up even after repeated complaints and emails to customer care team. Ultimately i installed it myself. Now after working for few months the water started leaking from it. Even this time after complaining through App and phone no one turned up. I am really disgruntled by this lackadaisical attitude of service centre. The customer care team is pathetic and did nothing even after repeated emails. Everytime I write an email there is a system generated response. Such a big company has zero involvement with problems of their customer.
My customer ID is [protected]. It is registered in my Name Gaurav Mishra. The product is Aquaguard superb RO+UV+UF+MTDS
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