[Resolved]  Eureka Forbes — Latches in complying with service request

Address:

753002

My id is [protected]. I had purchased aquagaurd model enhanced uv+. I have been covered annual maintenance service. Though there is reminder mail and reminder service request but no technicians visits to take up request call. Rather last time when they came for service they broke my tap. I have to replace it with a new one purchased from. All problem started just after completion of one year of the machine. I had put many service request all in vain.
Requesting to be give directions to the technical team to complete my service and also extend my annual maintenance service. As per the the contract they are required to put in service within 6 months that is in a year 2 times.
Thanking you
Arundhuti ghose