Eureka Forbes — Liers--sales people

I am Vanitha From Bangalore. I also purchased Euro Cleaner in the month of October 2014. But it was not working in the month of January itself. Only Once I used that euro cleaner. No body is interested in doing service. I called several times to the persons who sold the machine and the customer care, and complaint several times to 39883333 and complained about the problem. They are capable of telling sorry and take the complaint again and again. Atlast in the month of May one person by name Srinivas from Skanda Agency, Bangalore attended the complaint and changed the motor. He was very rude and always over phone. He never care for the consumer's words, instead he scolds us. But still cleaner is not working. I keep on contacting the people who are responsible for this. but I am not getting the result. After purchasing the cleaner I used that only 2 times. I suggest the people not to take Eureka Forbes Euro cleaner. Its not up to the marks. I really fedup by the service (They are not at all given the service). If you are having any contact number of Eureka Forbes higher officers, Please provide me.

Vanitha H S

Hi Sunil,

Thank you for writing to us. We have escalated your issue to the concerned department and they shall contact you at the earliest.

Regards,
Eureka Forbes Team

Hi Vanitha,

We regret the inconvenience caused to you. Please share with us your contact details/complaint no / customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team

Hi Sunil,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team