Eureka Forbes — Life threatening worst installation! worst quality

Within on hour if installation the product fell down from the stand! What if my toddler was around when the 8litres of water filled purifier fell down.!! Cudnt imagine the pathetic situation..such a poor service! Poor installation! Poor quality of stand, purifier or whatever it is. Poor support system!

We go behind the brand names with the assumption that the company products will be worthy enough to undergone all kind is R&D on all aspects.
But this incident shocked us to the core that we couldn't even come out of the incident.

It's high time for the company to concentrate not only on the sales of the product but also on the installation service and the other accessories provided along with the purifier.
Details::::::
I bought the Eureka forbes water purifier( Model- Aquaguard Marvel 8 Litre RO, UV, MTDS).

Yesterday a service person came around 4.00 PM and he installed the product around 5.00 pm.

Within 6 PM, that *Life Threatening* moment had held as this 8 Litre water purifier had fell down from the stand. My son is 2 years old kid. By god's grace no one was near by the product.

This *Life Threatening* incident caused high damage to this water purifier. After this incident I spoke with the eureka forbes customer care service but there is very poor response.

This shows how poor the after sales service is ! Poor installation, poor quality, poor customer service..on the whole bitter experience within a day of purchase.

Learnt a lesson not to go behind the brand name.

I have a bond with Eureka forbes since my childhood. But after this pathetic incident, with no choice as a caution updating this incident along with the photos and videos across social media platforms.

We selected this model after going through multiple reviews. Most of the reviews have educated that stand and installation are poor. But we had still believed with eureka forbes. That ignorance has costed us so much now ! Never ever we will choose eureka forbes brand, never ever we will recommend to our cirlce of friends and relatives!!
This has put our family under heavy stress.