[Resolved] Eureka Forbes Ltd. — After Changing Filters in renewal of AMC, taste of water has become bitter | |||
I paid Rs. 4605 for renewing AMC of my Aquaguard Reviva.After changing the filters, the taste of the water has become bitter. The Authorisd Franchisee sent a person for checking who says he will replace the sediment filter again. From last 10 days I am pursuing the Franchisee to change the filter but with no rescue. What kind of goodwill will you have if you take money and forget everything? It will not take customer to switch sides if this is the kind of response a authosed franchisee wil give. Moreover, even after contacting customer care yesterday and then again today I am waiting for a call from their service representative (Complaint No.[protected]. Does anyone give a damn for customer service? Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
We request you to give us another chance to serve you.
Please allow us to have this checked, we will look into this matter and make sure that your sediment filters re installed at the earliest.
In order to solve your issue and prevent this problem from occurring again, we require your cooperation
We have made a note of your concern details, our executive will fix an appointment at your convenience and resolve the issue at the earliest.
We deeply value your relationship with Eureka Forbes and wish to serve you with the best we have.
Regards,
Eureka Forbes Team