[Resolved]  Eureka Forbes Ltd — Aquaguard water purifier

Address:Jajpur, Odisha, 755008
Website:www.eurekaforbes.com

Sir, myself pn padhi. I have called aquaguard customer care on 01 jun 17 and complained that the purifier is not working. The complaint no. Is [protected]. It was assured to me that the technician wil visit with in 48 hours. Since then i have called the customer care more than 5 times. Every time they assure me that technician will visit today. I don't understand when their today will come. I am staying in a rural area, where clean drinking water is not available. My whole family is prone to water born diseases. If after paying so much of money for the purifier, i am still not able to get safe drinking water, then what is the use of buying such products. Sir please do something.
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Jul 10, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2017
Eureka Forbes Customer Care's response
Dear Pradip,

I've shared your concern with my team at Odisha. They'll get in touch with you at the earliest to rectify the issue in your product.

Regards,
Priya
Verified Support
Jun 07, 2017
Eureka Forbes Customer Care's response
Dear Pradip,

I have received an update that your issue has been resolved. Do let me know if you need any other help. Have a nice evening ahead!

Regards,
Priya
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