[Resolved]  Eureka Forbes Ltd. — Flush knob of Water Purifier not working.

Address:

Kolkata, West Bengal

We purchased an Aquaguard RO, REVIVA TOTAL model in 2010 & made AMC since inception.The Flush Knob is not working from mid August'15.The servicing technician advised me to use the Purifier without flushing.We r worried about the Quality of Filtered Water.Wrote to Customer care on 21.8.15 to confirm use without flushing.Till date ur concern was not replied.Details asked also furnished on 26.8.15.As it is regarding Quality of water we r drinking, but it is not taken seriously by Customer care dept.Ur repeated e-mails couldn't make them concerned about seriousness of the problem.My mobile no. is [protected].