[Resolved]  Eureka Forbes — Machine defect not being rectified.

Address:147001

We had purchased amc of two years for rs 9330/- vide chq no 290568 passed by our bank on 31-03-17 sbop.

We have time and again lodged report of water leakage from our machine but till date despite casual visits the defect still persists. It is almost two months that our complaint is left in-attended.

Through this email we request you to rectify our machine problem of water leakage failing which we shall be forced to look for legal remedies. For the time being our machine has not been working properly, we request you to extend the amc time period by the days our complaint has been not been addressed.

Urgent attention solicited
Surekha puri
[protected]
Was this information helpful?
No (0)
Yes (0)
Jun 23, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 07, 2017
Eureka Forbes Customer Care's response
Dear Surekha,

I have forwarded your contact details to my team at Patiala. Please be assured they will contact you at the earliest.

Regards,
Piyush
Verified Support
May 22, 2017
Eureka Forbes Customer Care's response
Dear Surekha,

I've received an update that your issue has been resolved. Do let me know if you need any other help.

Regards,
Piyush
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7769
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information