Eureka Forbes — machine repair men not visited for filter, electric button not operating

Your service men Mr.Shailesh Singh visited our home on 04/07/2015 morning to see the machine not working. He told us that filter is jammed of dirty water. He cleaned the filter & told us he will visit again on Sunday i.e. on 05/07/15 to fit the white filter in water purifier. He also made a Service Receipt of Rs. 1850/- for one year on 04/07/15. But still today he has not visited our home. We contacted you on your numbers provided on receipt. But not positive response from your side. Kindly send your service men at our home at the earliest.
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Eureka Forbes customer support has been notified about the posted complaint.
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Hi Sonal,

We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.

Regards,
Eureka Forbes Team

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