[Resolved] Eureka Forbes — magna nxt ro+ uv+ hd green ro | |||
Ordered watr purifier on 27 sept 17, gave cheque for full amoumt. Sales executive surekha beeram ([protected]) and venu ([protected]) confirmed that product wil be delivered on 29 sept 17. I called on 29 sept 17 and got update tat it may be delivered on 30 sept 17. I called on 02 sept 17 nd received information tat was out of station nd wil arrange call back. Got call frm someother person who infor. Ed that product will be delivered on 05 oct 17. Gave online feeback on 03 oct 17 and registered complain on 04 oct 17 compl # [protected]. They gave confirmation that will arrange product delivery asap. Till date the product is not delivered and update from the company nor the exexutives call back on product delivery update. Received sms on 28 sep 17 that request processed and for which produxt to be delivered in 2 days. Received sms on installation nd person called from installation dept where product is not delivered till date. Service is very worst aftr registering complain on 4 oct 17 as no update frm company and cuatomer has to follow aftr giving cheque of full payment. Was this information helpful? | |||
Nov 20, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Oct 06, 2017 Eureka Forbes Customer Care's response Dear Chitra, I have shared this with my team in Hyderabad. They will get back to you with an update as soon as possible. Appreciate your patience. Regards, Piyush Verified Support Oct 12, 2017 Eureka Forbes Customer Care's response Dear Chitra, I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts. Regards, Piyush | |||
Add a Comment | |||
61%
Complaints
7768
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Post your Comment