Eureka Forbes — Magnum water purifier | |||||
The worst Service by the Customer Care and the Local Agency in Visakhapatnam. I have registered a complaint barring with complaint number 93375777 dated on 30.10.2015. For the replacement of the product as it was delivered with the minor damage, and none of them had turned up till date i.e[protected]. When ever I call up to the call centre simply they say that our technical people will get back to you within 24hrs and I really dont know which standard time they follows. Thereafter I tried calling to the Local Authorise Dealer i.e Eureka Forbes and the always excuse by saying tomorrow every time I call. So I suggest people think before you go for Eureka Products. And more over after delivering the product none of them have come to fix. Note: I brought the product directly from the Local Authorised Eureka Forbes dealer. Not from the agencies/online. Was this information helpful? | |||||
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Eureka Forbes customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Hi contactrkdas,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team