We have a eureka forbes classic aquaguard model which is out of order since 3rd june 2012. We have lodged a complaint on their service helpline number no.[protected] on 9th june and the complaint was registered vide ticket no.[protected] on 4th june. We have been making several follow up calls to the customer service number every day and we are promised that a technician would attend to the problem in the next hour!!! (Yet to happen!!!)
Customer id [protected]
We are totally disgusted with the casual approach shown to customer complaint redressal by a market leader like eureka forbes. I would definitely not recommend them to any one else for their lousy service.
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Jul 15, 2017
Complaint marked as Resolved
Eureka Forbes customer support has been notified about the posted complaint.
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