Eureka Forbes — Many vendors start calling when service request is raised with Eureka Forbes

AkashLK

Address:

Bengaluru

Whenever I have contacted the Eureka Forbes to raise a request regarding my Aquagaurd water purifier, I'm flooded with calls from so many technicians. Why can't there be a proper channel from the company to arrange the technician. Over the phone, how do I recognise who is the genuine technician?
We rely on the company's service before we choose any brand and I'm so disappointed with this service handling by Eureka Forbes. I wrote an email regarding this to the help desk and guess what? I have so far received 5 calls in just 1 hour asking for an appointment to service my water purifier! How are they getting the customer information?

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Eureka Forbes customer support has been notified about the posted complaint.